8bd8's Privacy Policy

1.1 Information You Provide Directly

When you register with 8bd8, manage your account, or contact our support team, you voluntarily provide the following information:

• Full name, date of birth, and gender
• Email address and mobile number
• National ID or passport number (for identity verification)
• bKash, Nagad, or Rocket mobile banking details (for transaction purposes)
• Residential address

1.2 Automatically Collected Information

While you use the 8bd8 platform, the following information may be collected automatically:

• IP address, browser type, and operating system information
• Device identifier number (Device ID)
• Information obtained through cookies and similar tracking technologies
• Duration of service use, page visit history, and click data
• Login date and time (Bangladesh Standard Time, BST UTC+6)

1.3 Information Received from Third Parties

For the purposes of identity verification, fraud prevention, and fulfilling legal obligations, we may sometimes receive information from approved third-party service providers. In all such cases, applicable laws and regulations are strictly followed.

2.1 Service Operation and Improvement

8bd8 primarily uses the collected information for the following purposes:

• To create, manage, and secure your account
• To process deposits and withdrawals via bKash, Nagad, and Rocket
• To provide bonuses, offers, and promotional benefits
• To ensure 24/7 Bengali live chat support
• To monitor and improve platform performance

2.2 Security and Legal Obligations

8bd8 also uses your information for the following purposes:

• To detect and prevent fraud, money laundering, and other illegal activities
• To complete the identity verification (KYC — Know Your Customer) process
• To comply with applicable laws and regulations and meet the requirements of regulatory authorities
• To maintain records for dispute resolution and audit purposes

2.3 Communication and Marketing

With your consent, we may contact you about the following:

• Information about new games, features, or promotional offers
• Account-related notifications and security alerts
• Important messages related to responsible gaming

You may opt out of marketing communications at any time. Contact our support team for more details.

3.1 Security Technology

8bd8 follows industry-standard security measures to keep your personal and financial information safe:

• 256-bit SSL encryption — all data transfers are secured
• Firewall and intrusion detection systems
• Regular security audits (Security Audit)
• Two-Factor Authentication support
• Encrypted storage of sensitive information

3.2 Data Retention Period

We retain your information only for as long as it is necessary:

• For active accounts: until the account is closed
• Financial transaction records: for the period required by applicable law
• After account closure: for the minimum time required to meet legal obligations

Once the designated period has ended, the information is securely deleted or anonymised.

4.1 When Information Is Shared

8bd8 does not sell, rent, or use your personal information for marketing purposes with third parties. Information may be shared only in the following circumstances:

• Service partner providers (payment processors, KYC verifiers) — only the necessary information
• In response to a legitimate request from law enforcement authorities
• Due to a court order or legal obligation
• To prevent fraud or illegal activity where the protection of a user or the public is essential
• In the event of a business merger or acquisition involving 8bd8 (prior notice will be given in such cases)

4.2 Payment Service Providers

When completing transactions via bKash, Nagad, and Rocket, the necessary transaction information is shared with the relevant payment service provider. These third-party service providers are governed by their own privacy policies. We recommend that you also read the privacy policy of the relevant service.

5.1 Use of Cookies

Various types of cookies are used on the 8bd8 website. Cookies are small data files stored on your device that enhance your browsing experience.

• Essential Cookies: essential for login sessions and core platform functionality
• Functional Cookies: to remember language preferences and personalised settings
• Analytics Cookies: to analyse and improve platform usage

5.2 Cookie Controls

Most cookies can be disabled by changing your browser settings. Please note, however, that disabling essential cookies may limit some platform features and may disrupt login functionality.

6.1 Data Access and Correction

As a registered user of 8bd8, you have the following rights:

• The right to view and access the personal information stored in your account
• The right to correct or update inaccurate or incomplete information
• The right to request deletion of your information in certain circumstances
• The right to opt out of marketing communications
• The right to object to the processing of your information

To exercise these rights, please contact our support team. Please note that due to legal obligations, we are required to retain certain information for a specified period.

6.2 Account Deactivation

You may request to close your 8bd8 account at any time. Even after account closure, some information may remain in our systems for a specified period due to legal obligations. The account closure process will take effect once any pending transactions or disputes have been resolved.

7.1 Age Verification Policy

8bd8 is a platform strictly operated for individuals aged 21 and above ("21+"). We do not knowingly collect personal information from any minor. If we become aware that a minor has registered, the relevant account will be closed immediately and any collected information will be securely deleted.

8.1 Data Storage Infrastructure

8bd8 stores user data in a secure server infrastructure. Even when data is transferred to another country, the same standard of privacy and security protection is ensured. Applicable international data protection standards are followed at all times.

8.2 Data Processor Agreements

When we work with third-party service providers, contractual agreements ensure that they also follow the same standard of privacy and security policy. If any service provider breaches this agreement, the relationship with them is terminated immediately.

9.1 Notification of Changes

8bd8 may periodically review and update this Privacy Policy. For significant changes, we will:

• Send a notification to your registered email address
• Publish a notice in a prominent location on the platform
• Update the "Last Updated" date at the top of the page

If you continue using 8bd8's services after any changes, you will be considered to have accepted the updated Policy. We therefore recommend visiting this page regularly.

10.1 The Role of Data in Responsible Gaming

8bd8 believes in responsible gaming. To this end, we may analyse data on your gaming activity to identify potentially problematic gaming behaviour and provide assistance where needed. This data analysis is conducted entirely in the interest of your protection.

10.2 Self-Exclusion and Setting Limits

If you wish to use the Self-Exclusion or deposit limit features, please contact our support team. To learn more about responsible gaming, visit our Responsible Gaming page.